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Help whenever you need it

Naturally you may have questions regarding Constructionline and how it works, so we’ve put together an extensive list of answers, based on the queries our suppliers tend to ask.

  • How many buyers will have access to my record?

    Approximately 8,000 buyers have access to Constructionline from 2,800 organisations. Only registered buyers have access to the database via specifically allocated user names and passwords. For a full list of registered buyers please click here.

  • Does being registered on Constructionline guarantee me work?

    Constructionline’s primary objective is to reduce duplication for everyone involved in the tender process and to reduce the amount of paperwork you face at the tender stage. We do not guarantee that you will win contracts as a result of your membership but, by having your details available to over 8,000 buyers, Constructionline does act as a marketing tool for your business. In addition, Constructionline is widely recognised within the industry and it may prove advantageous if you can show you have met our accreditation status.

  • What should I do if a buyer requests information that is already held on my Constructionline record?

    Constructionline buyers should not be requesting information that we already collect and they sign terms and conditions to this effect when they register. We have set up an anti-duplication form where you can contact us anonymously and let us know which buyers are doing this. We will contact the buyers directly and ask them to remove the duplicate questions from their PQQ questionnaires. Please click here for the anti-duplication form.

  • Why do some buyers still have PQQ forms?

    Constructionline holds standard PQQ information which saves you having to fill that part in over and over again, but in some cases buyers will need to request project specific information in order to draw up a short-list. This may include information on specific licenses required for one particular project only, specific examples of experience you may have etc. If you notice buyers requesting information you know is held on your Constructionline record please let us know using our anonymous anti-duplication form.

  • I haven’t won any work as a result of my Constructionline membership. What can I do about this?

    Constructionline’s primary aim is to reduce duplication and does not guarantee contractors and consultants work with our buyers. However, there are a number of things you can do to increase the hits to your record. You could increase your notations value by providing us with new references for larger contracts you may have carried out since joining Constructionline. This will mean that you will appear on searches for a wider range of contract values. You can also review your areas of operation and work categories you originally registered for as this may also increase your chances of appearing on more buyer searches.

  • How do I see the information Constructionline holds on my record?

    To see the information we hold on your own record go to www.constructionline.co.uk and click on the Log In button in the top right hand corner. Enter your user name and password and select the Reports tab. Select the Main Details button, scroll down to the bottom of the window and click on Print Report. Select the sections you require by clicking in their respective boxes. Click on the Print Report button or save the report to your desktop.

  • How can I see which buyers have viewed my details?

    To see which buyers have hit on your record click on the Log In button in the top right hand corner of this page. Enter your user name and password. Select the Reports tab and the report you require. Enter the Date From and Date To dates and select Run Report. Either print the report or save it to your desktop.

  • How many suppliers are registered?

    Approximately 25,000 suppliers have already registered with Constructionline and over 93% of these suppliers renew their membership each year.

  • I am a small contractor. Will buyers be interested in my company if I register?

    More and more buyers are looking for small, local contractors to employ because they are keen to re-invest in their local communities. In some cases they ask us if we can provide them with details on more local companies because they cannot find any. The Constructionline system itself enables buyers to put in fairly complex search criteria so they are able to specify what size of company they would prefer to use. Therefore, if you are a small company it would be a great asset to join Constructionline and already, over 50% of our contractors are suppliers with a turnover of less than £1 million and 29% have a turnover of less than £250,000.

  • How much does it cost to register with Constructionline?

    Constructionline is free to procurers. Suppliers pay an annual fee based on their turnover. Annual membership starts from as little as £75 a year* and you can register for an unlimited number of work categories and work locations.

    *There is a one-off joining fee of £25 for new members. From the second year of membership onwards, suppliers will only pay the annual membership fee.

  • Why does Constructionline need to charge fees?

    Sir Michael Latham's report Constructing the Team recommended that the service be self-funding in order to give it the financial resources to develop and grow into a single register.

  • Who owns Constructionline?

    Constructionline is owned by Capita, one of the UK's leading business process companies.