Service Status

Check the current status of Constructionline

Current Platform Alerts

Automated Email
We are currently experiencing an issue with a delay on the automatic sending of some emails including new portal user activation emails. We are manually sending these every hour and are currently working on a permanent solution. We will provide an update when this is completed. We apologise for any inconvenience caused.


Current Platform Status & Uptime

The Constructionline platform is fully available
The Constructionline API Web Services are fully available


Advanced Notification of Scheduled Downtime

Fri 20th July 18:00pm – Sat 21st July 18:00pm
On Friday 2oth July we will be upgrading to the latest release v2.5 of the Constructionline platform. The portal and main website will be offline for the duration of this work. Normal service will resume immediately after the maintenance window.


Important Messages & Information

Insurance Information in Monthly Statements
We are experiencing issues with the Monthly Statements and the insurance information being presented within it for some customers. This error is being investigated by our Technical team as a high priority and we apologise for any inconvenience this may cause, this does not affect the status that is visible to customers when viewing their profile, this is functioning correctly. We will update you further when we have received an update from our Technical team.

September 2017 Platform Changes
Following the launch of the new Constructionline membership levels in September 2017, we recommend that you log in and check your Constructionline profile status to ensure all your information and documents are up to date.


If you would like help with the Constructionline platform please take a look at our new member guide. If you then have any queries please contact our client services team on 0844 892 0313* or email us.
* Please note: All calls to this number will cost 7p per minute plus your service providers charge.