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Accessing your new Constructionline account

You are just a few steps away from your new and upgraded Constructionline account.

You’ve been redirected here because your company’s Constructionline Account has been upgraded to our new system.

Over the past year, we’ve been working closely with our customers, through research, face-to-face interviews and user testing to create our new portal. All your information and company details have been transferred to provide a seamless transition. We hope you’ll find the experience a significant improvement.

Please select one of the options below to get started with your new account.

Creating your new account and password

If you received an invitation and have already set up a password for your new account, click the link to the right to be directed to the new login page. Remember to bookmark the new login page in your browser for future use.

If you have not received an invitation, or you’ve forgotten your new password, find out how to access your new Constructionline account

For many, this may be the first time you have been introduced to the new platform, so we have created a demo which gives you an overview on the new platform and how you can get the most from it. View the features of our new platform

New Platform login

You should use this login if:

You have received an invitation to set up and create your new account
Added to your account by your organisational administrator
Attended one of our launch webinars
You’ve been directed here from our legacy login page

Frequently asked questions you may have regarding the updated platform

We’ve put together some commonly asked questions to give you more information on how to access your new Constructionline account. We have also created a knowledge base to give you access to guides and videos to help get you started on the new platform.

I have not received an invitation or have deleted it

Go to the password reset page here
Enter the email address you’d normally use to access your Constructionline account
Click the send verification code button
You will receive an email with a 6 digit code. This can take a minute or two to arrive. Check your junk folder as well
Put the verification code into the box and click verify code to proceed. If the code has expired or is not valid, please click send new code
Once your email address has been verified, click continue
Now enter and confirm your new password (passwords should be a minimum of 8 characters and made up of lowercase/uppercase characters, numbers (0-9) and symbols)
Login to your account using your email address and your new password, remember to bookmark this login page in your browser for future use

My email address is not recognised when resetting my password

Firstly, you should check with your account administrator that you do have a new user account on the Constructionline platform. If not, your administrator can create a new account for you. For help on how to do this within the new system, please visit our knowledge base for Suppliers, and for Buyers, where we have created a how-to video and guide to walk you through steps.

If you’re still having issues accessing your account, you can contact our Client Services team via our online form, or by calling us on 0333 300 3066 and we will be glad to assist you in getting set-up.

I can't remember my password

Go to the password reset page here
Enter the email address you’d normally use to access your Constructionline account
Click the send verification code button
You will receive an email with a 6 digit code. This can take a minute or two to arrive. Check your junk folder as well
Put the verification code into the box and click verify code to proceed. If the code has expired or is not valid, please click send new code
Once your email address has been verified, click continue
Now enter and confirm your new password (passwords should be a minimum of 8 characters and made up of lowercase/uppercase characters, numbers (0-9) and symbols)
Login to your account using your email address and your new password, remember to bookmark this login page in your browser for future use

I have followed the steps above but I am still unable to access my account

If you are still unable to access your new Constructionline, you can contact our Client Services team via our online form, or by calling us on 0333 300 3066 and we will be glad to assist you in getting set-up.

Are there any training guides or videos available?

Yes. We have created a number of guides and videos to help walk you through the various areas of the new platform, such as:

Find and View Suppliers
Managing your supply chain
Analytics overview
Administrator Functionality

Over time, the library of videos and guides will expand, we will also update you when new guides and videos are released.

Visit our Knowledge base for Suppliers

Visit our Knowledge base for Buyers

I have my SSIP with another provider and have a Deem to Satisfy (DTS), why is there an exclamation mark against Acclaim?

As part of your Constructionline membership you now automatically get Acclaim SSIP. As part of our new platform this exclamation point will continue to appear as it highlights that the PQQ for Acclaim hasn’t yet been completed. As you have DTS you can ignore this.

My certificate doesn't have an expiry date?

Your verification status may change at any point throughout the year and so having an expiry date on your certificate may not reflect the current and up to date status. By request, we have removed the expiry date. To view the most up to date status you will need to login to the platform.

I know my work categories are all verified yet I can still see an exclamation point?

Under the work category section you will see the total number of work categories that are unverified and underneath all those that are verified. If all of you categories are verified you will see a Zero against those that are not verified.

Where do update my profile and complete my PQQ?

Go to Manage Compliance>Status>Click show details under Levels.

I have a question about my latest invoice or my membership?

Please contact the Customer Success team using Suppliersuccess@constructionline.co.uk

I have received my invitation but I do not know how to access the new platform

If you received an invitation and have already set up a password for your new account, you can visit our new platform and login.

Remember to bookmark the new login page in your browser for future use.

Introducing our new platform

View our short overview to see how you can get the most from the brand new platform.

Listening to your feedback, we have built a platform to meet your core needs plus much more!

Over the past 18 months, we have been listening to you, our customers, and we have created a platform that can help you save time through the PQQ process and increase the opportunities to grow your business. You’ll be blown away by how far we have come.

Speed of platform – The speed of our new platform is a world away from the current system. You can now upload documents quickly and efficiently, plus have search results appear instantly.
Improved verification – Our new dashboards allow you to quickly view what sections of your PQQ are going out of date, with improved notifications to help keep you verified.
Enhanced visibility to Buyers – Our search function is better and faster, giving your business more visibility to Buyers. You can also upload a company logo to your profile for enhanced brand awareness.